National Therapy Solutions
Privacy Policy
Last Updated: 28.06.2026
1. Introduction
National Therapy Solutions (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or our therapy services.
2. Information We Collect
We may collect:
- Name
- Email address
- Telephone number
- Home address
- Medical or health information relevant to providing therapy services
- GP or healthcare professional details (where required)
- Appointment information
- Website usage information through cookies and analytics
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange appointments
- Deliver therapy services
- Maintain clinical records
- Communicate regarding your care
- Process invoices and payments
- Improve our website and services
- Meet legal and regulatory obligations
4. Legal Basis for Processing
We process personal information under one or more of the following legal bases:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Provision of health or social care
5. Sharing Your Information
We will only share your information when necessary, including with:
- Healthcare professionals involved in your care
- Your GP (with consent where appropriate)
- NHS services
- Local Authorities
- Regulatory bodies where legally required
- Professional indemnity insurers where necessary
We never sell your personal information.
6. Data Security
We take appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.
7. Data Retention
We retain records only for as long as required by law, professional guidance and our legitimate business needs.
8. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion where appropriate
- Restrict processing
- Object to processing
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Cookies
Our website may use cookies to improve functionality and analyse visitor traffic.
You can control cookie preferences through your browser settings.
For further information see the cookies policy, link on the home page.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Contact Us
National Therapy Solutions
Email: enquiries@nationaltherapysolutions.co.uk
Telephone:
Website: http://www.nationaltherapysolutions.co.uk
If you have any questions about this Privacy Policy, please contact us.
